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Electronic Remittance Advice (ERA) and Electronic Funds Transfer (EFT)

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.What is EFT?.
.How do I enroll in EFT?.
.What is ERA?.
.How do I enroll in ERA?.
.Questions?.
.Choose the ERA vendor solution that's right for you. .
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What is EFT?
  • Your funds will be electronically deposited into the bank account of your choice.
  • You can access your money faster — no waiting for your check to come in the mail and making trips to the bank.
  • EFT eliminates the threat of lost or stolen checks.
  • We have a secure process in place to perform this function. Dentists enrolling for EFT go through a 10-day test period with the financial institution where the account is held.
  • Once an error-free test is performed, your EFT enrollment will become effective.

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How do I enroll in EFT?
  1. Print and complete the ERA/EFT Enrollment Form or the EFT Enrollment Form.
  2. Mail or fax the completed form to Aetna Dental.
  3. Include a voided check or, for a savings account, a preprinted deposit slip.
OHIO dentists, please note: Ohio has a law for electronic claims and payment.
Read more.

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What is ERA?
  • ERA is an electronic communication containing claim payment information that can be easily viewed or printed.
  • It is intended to replace your paper Explanation of Benefits (EOB) statement.
  • Since it is available online, the ERA gives you access to the information it contains sooner than with a mailed paper EOB.

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How do I enroll in ERA?
  1. Choose the vendor solution that is right for you.
  2. Follow the enrollment steps in the chart below for your vendor choice.
  3. Print and complete the ERA/EFT Enrollment Form.

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Questions?
Read our flyer or call our National Dentist Line at 1-800-451-7715.

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Choose the ERA vendor solution that's right for you.
Below is a chart that shows the available ERA vendors and the enrollments steps for each.

Electronic Remittance Advice (ERA) and Electronic Funds Transfer (EFT)
within aetnadental.com

Registration
Required

Contact Number

Request Form

Aetna Dental®
website*

Contact EDI Health Group (EHG) via DentalXChange to complete registration for Claim Connect.

1-800-624-2904

Mail or fax to Aetna as instructed on Aetna Enrollment Form.

Emdeon
Business
Services®

Contact Emdeon for registration steps.

1-888-255-7293

Emdeon will handle.

Gateway EDI
Number

Contact Gateway EDI for registration steps.

1-800-969-3666

Mail or fax to Aetna as instructed on Aetna Enrollment Form.

HealthFusion

Contact HealthFusion for registration steps.

858-523-2120

Mail or fax to Aetna as instructed on Aetna Enrollment Form.

Post-n-Track

Register via the Post-n-Track website.

860-257-2030

Mail or fax to Aetna as instructed on Aetna Enrollment Form.

Tesia
Clearinghouse

Contact Tesia Clearinghouse for registration steps.

1-800-724-7240
(option 5)

Tesia Clearinghouse will handle.

*www.aetnadental.com, powered by ClaimConnect by dentalxchange.com, a product of EDI Health Group Inc. and its subsidiaries

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ClaimConnect by dentalxchange.com is a product of EDI Health Group Inc. and its subsidiaries. Aetna and EHG are independent contractors and not employees or agents of the other. Aetna and Emdeon are independent contractors and not employees or agents of the other.


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