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Dispute & Appeal Process

The dispute process allows you to disagree with a claim or clinical decision.

Discover how and when to submit a dispute. Learn about the timeframe for appeals and reconsiderations. And find contact information for other issues.

Learn about the dispute process

Form to be completed with an appeal
Authorized Representative Request 

The dispute process made simple

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Have more questions about disputes and appeals?

Read our FAQs. We have answers to many questions, including:

  • What’s a dispute?
  • What’s the procedure for disputing a claim decision?
  • What’s a reconsideration?
  • What is an appeal?

See FAQs


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