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Dispute & Appeal Process

The dispute process made simple

The dispute process allows you to disagree with a claim or clinical decision.

Discover how and when to submit a dispute. Learn about the timeframe for appeals and reconsiderations. And find contact information for other issues.

Learn about the dispute process

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Have more questions about disputes and appeals?

Read our FAQs. We have answers to many questions, including:

  • What’s a dispute?
  • What’s the procedure for disputing a claim decision?
  • What’s a reconsideration?
  • What are Level 1 and Level 2 appeals?

See FAQs

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