Accessibility Services

Accessibility Services

Aetna strives to continuously improve our digital experiences to meet or exceed universal design best practices and web accessibility standards. We have adopted Web Content Accessibility Guidelines (WCAG) 2.0 A/AA Guidelines as our corporate standard.

See the guidelines >

If you are having trouble accessing information on our website, our Customer Service Representatives can assist you.  Please call the National Dentist Line at 800-451-7715.  Persons with a hearing or speech disability can dial 711 for Telecommunications Relay Services (TRS).

If you need a PDF document in an accessible format, you can request it online.

Request an accessible PDF >

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You are now leaving the Aetna Dental website.

Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.

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You are now leaving the Aetna Dental Web site and linking to ClaimConnect*.

Aetna Dental works with ClaimConnectTM offered by EDI Health Group (EHG) to provide easy access to check patient eligibility, file a claim, check claim status, view patient rosters and Electronic Remittance Advice.

Links to ClaimConnect and its content are provided for your convenience. Aetna Inc. and its subsidiary companies assume no responsibility for any circumstances arising out of the use, misuse, interpretation or application of any information or other material provided by EDI Health Group (EHG). Aetna Inc. and its subsidiary companies do not endorse any of the products or services available through EHG. EHG independently develops and maintains its own privacy policies and practices.

*ClaimConnect is a registered trademeark of EHG (EDI Health Group, Inc.) and its subsidiaries.

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