Electronic eligibility and benefits information is available at any time, for all our dental plans.
You can check benefits and eligibility by:
The information you’ll need depends on the method you use to submit an inquiry.
If you’re using AVA, you’ll need:
If you’re submitting online, you’ll need:
Information you can get includes:
SSN or member ID
Group name/number and/or plan name/plan number
Insurer name, address
Date of birth
Facility name and address (claim office)
Plan begin date
Depending on the method you use to submit an inquiry, you may not receive all of this information.
Your message will explain the cause of the error. Depending on the error, you may have to re-enter your data or contact your vendor for help.
Aetna Voice Advantage may not be available for all plans/programs.
Aetna Dental works with ClaimConnectTM offered by EDI Health Group (EHG) to provide easy access to check patient eligibility, file a claim, check claim status, view patient rosters and Electronic Remittance Advice.Continue >