How do I register for Aetna's secure site for dentists? To register for Aetna's secure site for dentists, simply click on the “Register Now” link which will bring you to a short online form you will need to complete prior to accessing the secure site. Have your dentist license number, Social Security number and/or tax identification number handy when you register.
What is ClaimConnect? ClaimConnect is a service from EDI Health Group (EHG) that lets dental offices submit electronic claims to payers and check claims status via the Internet. It also provides online eligibility verification and benefits-plan
details for all Aetna Dental members.
Do I need special equipment? You need only the ability to get on the Internet. So, you need to have a computer with a modem, an Internet service
provider (ISP) connection and an Internet browser application. We recommend a modem speed of at least 56K, although you
may prefer a high-speed connection (DSL or cable).
Following are the minimum browser requirements for various ClaimConnect services:
Minimum Browser Requirement
Submit single claims or encounters online
plan details and claims status
View and download DMO rosters
Microsoft Internet Explorer 5.5
(or higher for each browser)
Submit batch claims from a practice-management system
Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies (Aetna). Vendors are independent contractors and not employees or agents of Aetna or participating providers of Aetna. Aetna does not endorse any electronic connectivity tools and services provided by vendors. This information is subject to change without notice and does not constitute a guarantee by Aetna of any kind.