To assist your office, a complete list of attachment requirements is available upon request.
Note: Encounter submissions do not require any attachments.
If you don't have an electronic imaging account, please await a response from Aetna verifying that your claim requires an attachment. This method dramatically reduces the number of attachments that you send. Many insurance companies have reduced or eliminated the number of procedures requiring additional documentation.
Note: Orthodontic claims do not routinely require models or X-rays.