Claims processing information is currently available for Aetna Dental products. Those products include: Indemnity, PPO, DMO, Aetna Advantage Plus, Aetna Advantage Dental, Basic Dental, Family Preventive, Discount Dental and Pediatric Direct Access.
Available for both paper and electronic claim submissions
Transaction is available Monday through Saturday 24 hours per day and on Sundays from noon until 4 a.m.
Minimal wait time
Decreased manual processes, such as telephone calls